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171-16 Hillside Avenue, Jamaica, NY 11432

Terms & Conditions

These Terms & Conditions govern your use of the Xinxian Chinese website and any website features made available through it, including online ordering, reservations, customer accounts, and related services.

By using our website or submitting an order or reservation, you agree to these Terms & Conditions.

About Xinxian Chinese

In these Terms, “Xinxian Chinese,” “we,” “our,” and “us” refer to Xinxian Chinese located at 171-16 Hillside Avenue, Jamaica, NY 11432.

“You” and “your” refer to the person accessing or using our website or services.

Using Our Website

You agree to use our website only for lawful purposes and in a manner that does not interfere with its operation or the ability of others to use it.

You may not attempt to gain unauthorized access to our website, accounts, servers, or other systems connected to our services.

Menu Information

We make reasonable efforts to keep menu descriptions, prices, availability, and other information accurate.

However, menu items, ingredients, prices, portions, availability, and descriptions may change without notice. Images shown on the website are for presentation purposes and the appearance of prepared dishes may vary.

Online Orders

When placing an order, you are responsible for providing accurate contact, delivery, pickup, and payment information.

Submitting an order does not necessarily guarantee acceptance. An order may be declined or cancelled when an item is unavailable, information is incorrect, a payment cannot be processed, or another operational issue prevents us from fulfilling it.

Prices and Payments

Prices displayed on the website may be changed when necessary.

Applicable taxes, service charges, delivery charges, or other fees may be shown during checkout where relevant.

Payment may be handled by a third-party payment provider and may be subject to that provider's terms.

Order Changes and Cancellations

If you need to change or cancel an order, contact us as soon as possible.

Once preparation has begun, we may be unable to modify or cancel the order.

Refunds and other resolutions are handled according to our Refund Policy and the circumstances of the order.

Reservations

Reservation requests are subject to availability.

Submitting a reservation request through the website does not guarantee availability unless the reservation has been accepted or confirmed.

Please contact us if you need to change or cancel a reservation.

Food Allergies and Dietary Requirements

Our menu may contain or come into contact with common allergens.

If you have a food allergy, intolerance, or specific dietary requirement, please inform our team before ordering. Although reasonable care may be taken when preparing food, we cannot guarantee that any dish is completely free from allergens or cross-contact.

Availability of Menu Items

Menu items may become unavailable because of ingredient availability, seasonal changes, operational requirements, or other circumstances.

We reserve the right to substitute, modify, or discontinue items when necessary.

Third-Party Services

Our website may use or link to third-party services for features such as:

  • Online ordering
  • Payment processing
  • Delivery
  • Mapping
  • Analytics
  • Social media

Third-party services are governed by their own terms and policies. Xinxian Chinese is not responsible for the operation, availability, or policies of independent third-party services.

Intellectual Property

Unless otherwise stated, website content including the Xinxian Chinese name, logo, branding, text, graphics, photographs, menu presentation, and website materials is owned by or licensed to Xinxian Chinese.

You may not reproduce, distribute, modify, republish, or commercially use website content without appropriate permission.

Website Availability

We aim to keep our website accessible and functioning properly, but we cannot guarantee uninterrupted or error-free access.

The website may occasionally be unavailable because of maintenance, technical problems, third-party service interruptions, or circumstances outside our control.

Limitation of Liability

To the extent permitted by applicable law, Xinxian Chinese will not be responsible for indirect or consequential losses arising from the use or inability to use our website or third-party services.

Nothing in these Terms excludes rights or responsibilities that cannot legally be excluded.

Changes to These Terms

We may revise these Terms & Conditions when our website, restaurant services, policies, or legal requirements change.

Continued use of the website after updated Terms are published constitutes acceptance of the revised Terms to the extent permitted by law.

Contact Us

Questions about these Terms & Conditions can be directed to:

Xinxian Chinese
171-16 Hillside Avenue
Jamaica, NY 11432
Phone: +1 (347) 392-4968