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171-16 Hillside Avenue, Jamaica, NY 11432

Privacy Policy

Xinxian Chinese respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains the types of information that may be collected when you visit our website, place an order, make a reservation, contact us, or use other services available through our website.

Information We Collect

Depending on how you interact with our website and services, we may collect information such as:

  • Name
  • Email address
  • Phone number
  • Billing or delivery information
  • Order and reservation details
  • Messages or inquiries you send to us
  • Account information, when applicable
  • Device, browser, and website-usage information

We only collect information that is reasonably necessary to operate our website, process requests, provide restaurant services, and improve the customer experience.

How We Use Your Information

Information may be used to:

  • Process and manage orders
  • Handle reservations and customer inquiries
  • Communicate with you about an order or request
  • Provide customer support
  • Maintain and improve our website and services
  • Prevent misuse, fraud, or security issues
  • Comply with applicable legal obligations
  • Send promotional communications when you have agreed to receive them

Payment Information

Online payments may be processed through third-party payment providers.

Xinxian Chinese may not directly receive or store complete payment-card information when payments are handled by an external payment processor. Payment providers process information according to their own privacy and security practices.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand how visitors interact with the site, and improve performance.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website features.

Analytics

We may use website analytics services to understand general website activity, such as page visits, browser information, device information, and how visitors navigate the site.

Analytics information helps us understand and improve website performance and usability.

Information Sharing

We do not sell your personal information.

We may share necessary information with service providers that help us operate our business, such as:

  • Payment processors
  • Online ordering providers
  • Delivery providers
  • Website hosting and technical-service providers
  • Analytics providers
  • Other service providers necessary to fulfill your request

These providers may process information according to their own terms and privacy policies.

Third-Party Websites and Services

Our website may contain links to or integrations with third-party websites and services.

Xinxian Chinese is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

Data Security

We take reasonable administrative and technical measures to help protect personal information from unauthorized access, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We may retain information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, meet legal obligations, and protect our legitimate business interests.

Marketing Communications

If you choose to receive marketing messages from us, we may send restaurant news, offers, promotions, or updates.

Where applicable, you may unsubscribe from promotional communications by following the instructions provided in the message or by contacting us.

Children's Privacy

Our website and services are not intended to knowingly collect personal information from children in circumstances where parental or legal consent would be required.

If you believe information has been provided by a child inappropriately, please contact us.

Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, which may include requesting access, correction, deletion, or information about how your data is used.

Requests can be submitted using the contact information below.

Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, practices, or legal requirements change.

Any updated policy will be published on this page.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact:

Xinxian Chinese
171-16 Hillside Avenue
Jamaica, NY 11432
Phone: +1 (347) 392-4968